Fuel Rewards® & Mastercard® Frequently Asked Questions

 

General

1. How do I earn Fuel Rewards savings through the Mastercard Offers?
To be eligible to earn Fuel Rewards savings, the following requirements must be met:

  • You must be a Fuel Rewards member.
  • You must have a valid Mastercard credit, signature debit, and/or signature prepaid card that is linked to your Fuel Rewards account. Small business cards and corporate cards are not eligible.
  • You must pay for your qualified purchases with your linked Mastercard.

2. When do the Mastercard Offers expire?
Expiration dates vary by offer. Please see offer details for specifics.

Rewards

1. How are my Fuel Rewards savings earned through the Mastercard Offers calculated? For example, are my rewards on my total purchase before taxes?
Fuel Rewards savings earned through the Mastercard Offers are calculated on the total amount spent and charged to your linked Mastercard. This includes taxes, shipping and/or other charges.

2. How long will it take for my Fuel Rewards savings earned from the Mastercard Offers to post to my Fuel Rewards account?
Fuel Rewards savings earned through Mastercard Offers could take up to 5–7 business days to post to your Fuel Rewards account.

3. What happens if I link a Mastercard card after I make a qualifying purchase?
You will not be eligible to earn Fuel Rewards savings unless the Mastercard linking process is successfully completed prior to making your purchase.

4. When do my Fuel Rewards savings earned from the Mastercard Offers expire?
Fuel Rewards savings earned through Mastercard Offers expire on the last day of the month immediately following the month in which they are earned. For example, Fuel Rewards savings earned on any day in the month of May (1st through the 31st) will expire on June 30th.

5. Can I combine rewards earned through the Mastercard Offers with other rewards earned through the Fuel Rewards program?
Yes, that’s one of the many benefits! Rewards earned through Mastercard Offers are combined with any other rewards in your Fuel Rewards account. Learn about all of the ways to earn rewards here.

Registering & Linking

1. Can I link any Mastercard to my to my Fuel Rewards account?
All valid consumer credit, signature debit and/or prepaid Mastercards issued by a U.S. bank are eligible to participate in the Fuel Rewards program.

2. How many Mastercards can I link to my Fuel Rewards account?
You can link up to 5 Mastercards to your Fuel Rewards account at any time.

3. How do I update my Fuel Rewards account if one of my linked Mastercards expired?
Simply remove the expired Mastercard by logging into your account at fuelrewards.com, and going to your account profile > my cards section. Be sure to link your new Mastercard to your account so that you can continue earning Fuel Rewards savings.

4. How do I know that my linked Mastercard information is secure?
The security of your data is important to us. Read more about how we protect your data here.

5. How do I unlink my Mastercard if I no longer want to participate?
If you’d like to end your participation in the Mastercard Offers, simply log into your account at fuelrewards.com, and go to your account profile > my cards section. You can click “remove” next to your Mastercard and confirm that you’d like to remove the card. Be sure to unlink all your linked Mastercards to end participation. Please note that after you’ve done this, you’ll no longer be able to earn rewards from this card.

General program FAQs can be found here.

More Ways to Save

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