Now use your phone number to redeem your Fuel Rewards® savings.

manage Alt ID
Add a PIN

Add a 4-digit PIN to your Alt ID to keep your rewards safe & secure.

add a PIN
  • Your PIN can be any 4-digit number you choose.
  • It’s easy to use. Just enter your 10-digit phone number + PIN when prompted at the pump.
  • Keep it safe. Don’t share your PIN with others.

How to Redeem Fuel Rewards savings

Once you’ve earned fuel savings, next comes the fun part: using them to lower your price at the pump.

Find a participating Shell or other select fuel station

When prompted at the pump, select “Rewards” then “Fuel Rewards” or “FRN”

Key-in your Alt ID before you pay. Your Alt ID is either your 10-digit phone number, or your 10-digit phone number plus your PIN

Insert your credit or debit card to finish the transaction

You can also redeem inside the convenience store. Just ask the attendant.


Mobile tools at the pump

Download the app

  • Find locations
  • Access balance and Alt ID
  • Add digital card to Passbook or Google Wallet

SMS text for quick info

  • Add your mobile number to your profile first
  • Text BALANCE to 83835 for your reward balance
  • Text ALTID to 83835 for your Alt ID
  • Subscribe to SMS alerts and stay in-the-know
    *You will receive one (1) auto-dialed message. Message and data rates may apply. Text HELP for info. View full Terms & Conditions and Privacy Policy.

Tips & Tricks

There’s a 20-gallon limit on fill-ups. Get the most out of your rewards by filling up when your tank is low.

Paying with cash? Redeem your rewards inside the convenience store before starting your fuel transaction. Just ask the attendant.

All pumps are different and may display different prompts. Just make sure you select “rewards” at the pump and use your Fuel Rewards card or member ID before you pay.