Contact Us

Have a question or Member Support issue?

If you have a question about our program, please check out the frequently asked questions.

Can't find the answer? Then email or call 888-603-0473.

Send us feedback

We want to hear from you. Please send us an email at with any questions or suggestions.

Member Support

Phone: 888.603.0473
Hours: 7am - 7pm CST everyday

Travel Support

Email: Log in for Travel Support
Phone: 877-477-7441
Hours: 24 x 7
Log in to view reservations

Mailing Address

Fuel Rewards Network
c/o Excentus Corporation
14241 Dallas Parkway
Suite 1200
Dallas, TX 75254

Want your company to be part of the Fuel Rewards program?

For grocers, restaurants, retailers or other businesses interested in participating in the Fuel Rewards program, email to with the following information:

  • Company name and address
  • Contact name, phone number and email address
  • Description of your company, scope of business and any supporting documentation.

We will reply to you as soon as possible. Thank you.