Contact Us

Have a question or Member Support issue?

If you have a question about our program, please check out the frequently asked questions.

Can't find the answer? Then email or call 888-603-0473.

Send us feedback

We want to hear from you. Please send us an email at with any questions or suggestions.

Member Support

Phone: 888.603.0473
Hours: 7am - 7pm CST everyday

Travel Support

Email: Log in for Travel Support
Phone: 877-477-7441
Hours: 24 x 7
Log in to view reservations

Mailing Address

Fuel Rewards Network
c/o Excentus Corporation
14241 Dallas Parkway
Suite 1200
Dallas, TX 75254

Want your company to be part of the Fuel Rewards® program?

For grocers, restaurants, retailers or other businesses interested in participating in the Fuel Rewards program, email to with the following information:

  • Company name and address
  • Contact name, phone number and email address
  • Description of your company, scope of business and any supporting documentation.

We will reply to you as soon as possible. Thank you.